Website Chicago Cares

Job description

Title: Manager, Programs (CBAS)

FLSA Status: Salaried, Exempt

Department: Programs

Reports To: Director, Programs


Organization Overview

Chicago Cares is redefining volunteerism. We are committed to community-driven service: service co-designed in partnership with Chicago’s most impactful community leaders and organizations on the south and west sides. We serve “with” not “to”.


Through community-driven service, we build connections and bridges among diverse people in the face of great division and disconnection. Our work to change hearts and minds isn’t a luxury right now. It is a necessity for a just society. We can’t legislate our way to caring about one another. We must do it person by person.


Service can help us build the city we all deserve. It can be a force for a more caring and just society. Chicago Cares is building the empathetic and connected community that is required for an inclusive and healthy city. The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project such as budget, timelines and teams. They will have strong communication skills that enable them to effectively communicate with all relevant teams. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues.


Essential Duties & Responsibilities

The Manager, Programs (CBAS), is a strategic leader and skilled executor responsible for the development, management, and evolution of a portfolio of programs, with a particular emphasis on capacity building, training, and coaching and consulting models. Through these models, the Manager, Programs (CBAS) diversifies civic action, develops leadership across the corporate, non-profit, and civic landscape and strengthens the non-profit and corporate sectors’ strategic use of volunteers through capacity building engagements and consulting. They execute best in class engagements and programs for various stakeholder groups that advance Chicago Cares’ strategic priorities and develop sector leadership and capacity for a stronger, more equitable Chicago.

Essential Duties & Responsibilities include:

Portfolio Performance, Evaluation, and Innovation Responsibilities – Relationship Management Responsibilities – Program Development Responsibilities – Organization Leadership Successful

Successful Candidates will Demonstrate:

• Strong relationship development and management to ensure when exposed to tension, relationships with partners, volunteers, and vendors persist.

• Emotional intelligence, cultural competence, and diplomacy. A commitment to advancing equity and the practice of anti-racism.

• Evaluation and innovation/disruption to take a responsive, agile approach to program development.

• Cooperation and collaboration to align programs, external affairs and finance, and operations functions.

• Public speaking and public relations. Bilingual language skills (ENG/SPAN) highly preferred.


• A 2-year proven track record in capacity building, facilitation, leadership development, or consulting.

• Outstanding relationship building and networking skills and demonstrated success building and sustaining partner relationships in person, on the phone, and virtually.

• Emerging subject matter expertise in capacity building, adult learning, strategy consulting, and coaching and geographic expertise specific to Chicago and metro region non-profits and collective and social impact considerations.

• Demonstrated commitment to service, civic engagement and/or social justice. Desire to support and nurture programs that connect people, communities, and causes.

• Ability to maintain a flexible schedule that may require work outside of traditional hours, including the ability to work occasional evenings and weekends.

• Ability to adjust to various physical and environmental conditions as the position may require (computer work, sitting or standing for long periods of time, etc.).

Salary and Benefits

This is a full-time, exempt position with a starting salary of $56,000 per year and additional consideration may be given to candidates with preferred skills and experience.

Benefits include:

• Flexible work schedule.

• Remote work environment – Position works primarily remote; however, position may require in person meetings with partners and staff as well as in person project support.

• Group medical (PPO or HMO) for the employee (90% coverage) and dependents.

• Group dental available for employee and dependents.

• Vision coverage for the employee (100% covered by CCI).

• Group life insurance and LSTD insurance for the employee (100% covered by CCI). • Access to 401(k) retirement plan after three months with a 2% employer match.

• Generous paid time off, wellness days and holiday pay.

• Paid parental leave.

• Two all staff, paid, wellness weeks where office is closed.

• Access to sabbatical leave after three years of service.


Application Instructions

E-mail resume with cover letter to: with the job title in the subject line. No telephone inquiries accepted. For a full job description please click


Vaccination Status

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from Chicago Cares, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.


Position Location

This offer is contingent on the successful completion of the pre-employment process and compliance with Chicago Cares Residency Policy, which states: employees are expected to establish and maintain residency in the Chicago Metropolitan Region and maintain residency throughout their employment with Chicago Cares. The six-county Chicago Metropolitan Region includes the counties of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.

Chicago Cares currently offices virtually and prioritizes flexibility, offering employees the ability to work from home and virtually to fulfill a portion of their job responsibilities. However, each employee has an-in person expectation for their position: particularly for work that is relational, place-based, and hyper-local here in Chicago. The number of in person days will be based on the projects you are assigned.



Chicago Cares is committed to a community driven, anti-racist approach to service and integrating diversity, equity, and inclusion meaningfully into our practices, structures, and culture. We are an equal opportunity employer and do not discriminate based on race, sex, religion, national origin, gender identity or expression, sexual orientation, disability, age, or any other category protected by applicable local, state, or federal laws. We strongly encourage all interested candidates including all interested Black, Latinx, Indigenous, and others who identify as nonwhite, people with disabilities, members of the LGBTQIA+ community, and those with lived-experience with racism and/or misogynoir to apply for this role.


To apply for this job please visit